:root{--bg:#f6f7f9;--card:#fff;--text:#1c1f24;--muted:#6b7280;--brand:#d9480f;--brand-dark:#b23c0c;--line:#e3e6ea;--danger:#b42318;--ok:#157347}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,sans-serif;line-height:1.5}main{max-width:760px;margin:0 auto;padding:24px 16px 48px}.card{background:var(--card);border:1px solid var(--line);border-radius:12px;margin-bottom:16px;padding:20px}h1{margin:0 0 4px;font-size:1.5rem}h2{margin:0 0 12px;font-size:1.1rem}p.muted,.muted{color:var(--muted);margin-top:0}label{margin:12px 0 4px;font-weight:600;display:block}input,textarea{border:1px solid var(--line);border-radius:8px;width:100%;padding:10px 12px;font-size:1rem}button,.btn{color:#fff;background:var(--brand);cursor:pointer;border:0;border-radius:8px;margin-top:16px;padding:10px 16px;font-size:1rem;font-weight:600;text-decoration:none;display:inline-block}button:hover,.btn:hover{background:var(--brand-dark)}button:disabled{opacity:.6;cursor:wait}button.secondary{color:var(--text);border:1px solid var(--line);background:#fff}button.secondary:hover{background:#f0f1f3}.error{color:var(--danger);margin:12px 0 0;font-weight:600}.banner{border-radius:8px;margin-bottom:16px;padding:12px 14px;font-weight:600}.banner.ok{color:#14602b;background:#e6f6ea}.banner.warn{color:#8a4b00;background:#fff4e5}.banner.info{color:#0b4a99;background:#e7f1ff}table{border-collapse:collapse;width:100%}th,td{text-align:left;border-bottom:1px solid var(--line);padding:8px 6px;font-size:.95rem}.badge{background:#eef0f3;border-radius:999px;padding:2px 8px;font-size:.8rem;font-weight:600;display:inline-block}.row{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.tenant-list{margin:0;padding:0;list-style:none}.tenant-list li{margin-bottom:8px}.tenant-list button{text-align:left;width:100%;margin:0}a{color:var(--brand-dark)}textarea,select{border:1px solid var(--line);background:#fff;border-radius:8px;width:100%;padding:10px 12px;font-family:inherit;font-size:1rem}.success{color:var(--ok);margin:12px 0 0;font-weight:600}a.btn.secondary{color:var(--text);border:1px solid var(--line);background:#fff;margin-top:0}.conv-list{margin:0 0 12px;padding:0;list-style:none}.conv-list li{border-bottom:1px solid var(--line)}.conv-list li.active{background:#fff4e5}.conv-list a{color:var(--text);padding:10px 6px;text-decoration:none;display:block}.thread{flex-direction:column;flex:1;gap:8px;min-height:0;padding:8px 4px;display:flex;overflow-y:auto}.bubble{white-space:pre-wrap;word-break:break-word;border-radius:12px;max-width:82%;padding:8px 12px}.bubble small{color:var(--muted);margin-top:2px;font-size:.75rem;display:block}.bubble.in{background:#eef0f3;align-self:flex-start}.bubble.out{background:#dcf8c6;align-self:flex-end}.error-text{color:var(--danger)!important}.conv-name{font-size:1.05rem}.conv-meta{color:#374151;margin-top:2px;font-size:.9rem}.conv-last{margin-top:2px;font-size:.9rem}.live{color:var(--ok);font-weight:700}.conv-list li.urgent{border-left:8px solid var(--danger);background:#fdecea;border-bottom:2px solid #f3b5ae}.conv-list li.urgent a{padding:14px 10px}.conv-list li.urgent .conv-name{font-size:1.25rem}.conv-list li.urgent .conv-meta{color:#7a1a12;font-weight:600}.urgent-tag{background:var(--danger);color:#fff;letter-spacing:.02em;border-radius:6px;width:fit-content;margin-bottom:6px;padding:5px 12px;font-size:1rem;font-weight:800;animation:1.6s ease-in-out infinite urgent-pulse;display:block}.urgent-banner{background:var(--danger);color:#fff;border-radius:8px;margin-bottom:12px;padding:14px 16px;font-size:1.15rem;font-weight:800}@keyframes urgent-pulse{0%,to{opacity:1}50%{opacity:.72}}@media (prefers-reduced-motion:reduce){.urgent-tag{animation:none}}main:has(.chat-shell){max-width:1280px}.setup summary{cursor:pointer;font-weight:700}.chat-shell{background:var(--card);border:1px solid var(--line);border-radius:12px;grid-template-columns:1fr;min-height:520px;display:grid;overflow:hidden}.chat-list{border-right:1px solid var(--line);flex-direction:column;min-height:0;display:flex;overflow-y:auto}.chat-list-head{background:var(--card);z-index:1;margin:0;padding:14px 14px 8px;position:sticky;top:0}.chat-list-head h2,.chat-list .conv-list{margin:0}.chat-list .conv-list a{padding:12px 14px}.chat-list .conv-list li.urgent a{padding:14px 14px 14px 10px}.pad{padding:10px 14px}.chat-pane{flex-direction:column;min-height:0;padding:0 16px 12px;display:flex}.chat-head{border-bottom:1px solid var(--line);align-items:center;gap:12px;margin-bottom:10px;padding:12px 0;display:flex}.chat-head .muted{margin:0;font-size:.9rem}.chat-back{font-weight:700;text-decoration:none}.chat-empty{text-align:center;margin:auto;padding:40px 16px}.chat-shell:not(.has-thread) .chat-pane,.chat-shell.has-thread .chat-list{display:none}.chat-shell.has-thread{height:calc(100vh - 130px);min-height:420px}@media (min-width:900px){.chat-shell,.chat-shell.has-thread{grid-template-columns:380px 1fr;height:calc(100vh - 230px);min-height:520px}.chat-shell:not(.has-thread) .chat-pane,.chat-shell.has-thread .chat-list{display:flex}.chat-back{display:none}}.urgent-banner form{margin-top:10px}.urgent-banner .return-bot{color:var(--danger);background:#fff;margin-top:0;padding:12px 18px;font-size:1.05rem;font-weight:800}.urgent-banner .return-bot:hover{background:#fdecea}.proof-card{background:#f0fdf4;border:2px solid #16a34a;border-radius:10px;gap:6px;margin:8px 12px;padding:12px 14px;font-size:.95rem;display:grid}.proof-card ul{margin:0;padding-left:18px}.proof-total{font-size:1.05rem;font-weight:700}.proof-actions{flex-wrap:wrap;gap:8px;margin-top:4px;display:flex}@media (prefers-color-scheme:dark){.proof-card{background:#052e16;border-color:#22c55e}}.order-filters{flex-wrap:wrap;gap:8px;margin:12px 0;display:flex}.chip{border:1px solid var(--line);background:var(--card);color:inherit;border-radius:999px;padding:6px 12px;font-size:.85rem;text-decoration:none}.chip.on{color:#fff;background:#1d4ed8;border-color:#1d4ed8}.badge.st-CONFIRMED{color:#1e40af;background:#dbeafe}.badge.st-PREPARING{color:#92400e;background:#fef3c7}.badge.st-OUT_FOR_DELIVERY,.badge.st-READY_FOR_PICKUP{color:#5b21b6;background:#ede9fe}.badge.st-DELIVERED{color:#166534;background:#dcfce7}.badge.st-CANCELED{color:#991b1b;background:#fee2e2}textarea{resize:vertical;font-family:inherit}fieldset.plain{border:0;min-width:0;margin:0;padding:0}.status-block{margin-bottom:14px}.status-block input{margin-top:6px}.tabs{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:4px;padding:8px 8px 0;display:flex}.tab{text-align:center;color:var(--text);border:1px solid var(--line);white-space:nowrap;background:#f3f4f6;border-bottom:none;border-radius:8px 8px 0 0;flex:auto;padding:10px 8px;font-size:.95rem;font-weight:600;text-decoration:none}.tab.on{background:var(--card);border-top:3px solid #e8590c;margin-bottom:-1px;padding-bottom:11px}.tab-n{background:#e5e7eb;border-radius:999px;min-width:1.4em;margin-left:2px;padding:0 6px;font-size:.8rem;display:inline-block}.tab-urgent{color:var(--danger);margin-left:4px;font-weight:800}.conv-search{gap:6px;padding:10px 12px 4px;display:flex}.conv-search input{flex:1;min-width:0;margin:0}.lbl-filter{flex-wrap:wrap;align-items:center;gap:6px;padding:6px 12px;display:flex}.lbl-row{flex-wrap:wrap;gap:4px;margin:4px 0;display:flex}.lbl{border:2px solid #0000;border-radius:999px;padding:2px 10px;font-size:.8rem;font-weight:700;text-decoration:none;display:inline-block}.lbl.on{border-color:#111}.lbl-0{color:#78350f;background:#fde68a}.lbl-1{color:#1e3a8a;background:#bfdbfe}.lbl-2{color:#14532d;background:#bbf7d0}.lbl-3{color:#831843;background:#fbcfe8}.lbl-4{color:#4c1d95;background:#ddd6fe}.lbl-5{color:#7c2d12;background:#fed7aa}.lbl-chip{color:#111;background:#e5e7eb;border:2px solid #0000;border-radius:999px;padding:2px 10px;font-size:.8rem;font-weight:700;text-decoration:none;display:inline-block}.lbl-chip.on{border-color:#111}.badge-order{color:#0c4a6e;background:#e0f2fe;margin-left:4px}.pad-s{padding:4px 14px;font-size:.9rem}.chat-head{flex-wrap:wrap;align-items:flex-start;gap:10px;display:flex}.chat-head-main{flex:200px;min-width:0}.chat-tools{flex-wrap:wrap;gap:6px;display:flex}.chat-tools form{margin:0}.btn.danger{color:#b42318;background:#fdecea;border:1px solid #f3b5ae}.lbl-edit{flex-wrap:wrap;align-items:center;gap:6px;padding:6px 0 10px;display:flex}.lbl-form{margin:0}.lbl-form .lbl button{cursor:pointer;color:inherit;background:0 0;border:0;margin-left:6px;padding:0 2px;font-weight:800}.lbl-add{gap:6px;margin:0;display:flex}.lbl-add input{width:160px;margin:0}:root{--bg:#f5f6f8;--surface:#fff;--text:#101828;--muted:#667085;--line:#e4e7ec;--brand:#e8590c;--brand-dark:#c2410c;--brand-soft:#fff1e8;--radius:14px;--shadow:0 1px 2px #1018280d, 0 1px 3px #1018280f;--shadow-lg:0 8px 24px #10182814}body{background:var(--bg);color:var(--text);-webkit-font-smoothing:antialiased;font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,sans-serif}h1{letter-spacing:-.02em;margin:0 0 4px;font-size:1.75rem;font-weight:700}h2{letter-spacing:-.01em;font-size:1.05rem;font-weight:650}.card{border-radius:var(--radius);box-shadow:var(--shadow);border-color:var(--line)}button,.btn{border-radius:10px;transition:background .15s,box-shadow .15s,transform 50ms;box-shadow:0 1px 2px #10182814}button:active,.btn:active{transform:translateY(1px)}button.secondary,a.btn.secondary,.btn.secondary{box-shadow:none}input,textarea,select{border-radius:10px;transition:border-color .15s,box-shadow .15s}input:focus,textarea:focus,select:focus{border-color:var(--brand);outline:none;box-shadow:0 0 0 3px #e8590c26}:focus-visible{outline:2px solid var(--brand);outline-offset:2px}th{text-transform:uppercase;letter-spacing:.04em;color:var(--muted);font-size:.75rem;font-weight:600}.badge{color:#344054;background:#f2f4f7}main:has(.app-shell){max-width:none;padding:0}.app-shell{grid-template-columns:264px minmax(0,1fr);min-height:100vh;display:grid}.sidebar{background:var(--surface);border-right:1px solid var(--line);flex-direction:column;gap:20px;height:100vh;padding:20px 14px;display:flex;position:sticky;top:0}.side-brand{border-bottom:1px solid var(--line);align-items:center;gap:12px;padding:4px 8px 12px;display:flex}.side-logo{background:var(--brand-soft);border-radius:12px;flex:none;place-items:center;width:40px;height:40px;font-size:1.3rem;display:grid}.side-brand-text{flex-direction:column;min-width:0;line-height:1.25;display:flex}.side-brand-text strong{white-space:nowrap;text-overflow:ellipsis;font-size:1rem;overflow:hidden}.side-brand-text span{color:var(--muted);font-size:.78rem}.side-nav{flex-direction:column;flex:1;gap:4px;display:flex}.side-link{color:#475467;border-radius:10px;align-items:center;gap:12px;padding:10px 12px;font-size:.95rem;font-weight:600;text-decoration:none;transition:background .15s,color .15s;display:flex}.side-link:hover{color:var(--text);background:#f2f4f7}.side-link.on{background:var(--brand-soft);color:var(--brand-dark)}.side-badge{text-align:center;background:var(--danger);color:#fff;border-radius:999px;min-width:22px;margin-left:auto;padding:1px 7px;font-size:.75rem;font-weight:700}.side-user{border-top:1px solid var(--line);align-items:center;gap:10px;padding:12px 8px 0;display:flex}.side-user-text{flex-direction:column;flex:1;min-width:0;line-height:1.25;display:flex}.side-user-text strong{white-space:nowrap;text-overflow:ellipsis;font-size:.9rem;overflow:hidden}.side-user-text span{color:var(--muted);font-size:.78rem}.side-user form{margin:0}.avatar{color:#344054;background:#f2f4f7;border-radius:50%;flex:none;place-items:center;width:36px;height:36px;font-size:.8rem;font-weight:700;display:grid}.icon-btn{color:#667085;box-shadow:none;background:0 0;border:0;place-items:center;margin:0;padding:8px;display:grid}.icon-btn:hover{color:var(--text);background:#f2f4f7}.app-main{width:100%;min-width:0;max-width:1280px;margin:0 auto;padding:32px clamp(16px,4vw,48px) 64px}.app-main main:has(.chat-shell){max-width:none}.page-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:24px;display:flex}.eyebrow{letter-spacing:.06em;text-transform:uppercase;color:var(--muted);margin:0 0 4px;font-size:.8rem;font-weight:600}.pill{border:1px solid var(--line);background:var(--surface);border-radius:999px;align-items:center;gap:8px;padding:8px 14px;font-size:.88rem;font-weight:600;display:inline-flex}.pill .dot{background:#98a2b3;border-radius:50%;width:8px;height:8px}.pill-ok{color:#067647;background:#ecfdf3;border-color:#abefc6}.pill-ok .dot{background:#12b76a;box-shadow:0 0 0 3px #12b76a33}.pill-off{color:#b54708;background:#fffaeb;border-color:#fedf89}.pill-off .dot{background:#f79009}.kpis{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:16px;margin-bottom:24px;display:grid}.kpi{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);color:inherit;flex-direction:column;gap:4px;padding:20px;text-decoration:none;transition:box-shadow .15s,transform .15s,border-color .15s;display:flex}.kpi:hover{box-shadow:var(--shadow-lg);transform:translateY(-2px)}.kpi-label{color:var(--muted);font-size:.85rem;font-weight:600}.kpi-value{letter-spacing:-.02em;font-size:2rem;font-weight:700;line-height:1.15}.kpi-hint{color:var(--muted);font-size:.8rem}.kpi-warn{background:linear-gradient(#fffcf5,#fff);border-color:#fedf89}.kpi-warn .kpi-value{color:#b54708}.kpi-alert{background:linear-gradient(#fffbfa,#fff);border-color:#fecdca}.kpi-alert .kpi-value{color:var(--danger)}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);margin-bottom:24px;padding:20px}.panel-head{justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:12px;display:flex}.panel-head h2{margin:0}.link-more{color:var(--brand-dark);font-size:.9rem;font-weight:600;text-decoration:none}.link-more:hover{text-decoration:underline}.small{font-size:.82rem}.right{text-align:right}.empty{text-align:center;color:var(--muted);border:1px dashed var(--line);background:#fcfcfd;border-radius:12px;margin:8px 0;padding:28px 12px}.table-wrap{overflow-x:auto}table.clean td,table.clean th{padding:12px 10px}table.clean tbody tr:hover{background:#fafafb}table.clean td .sub,.sub{color:var(--muted);font-size:.8rem}.st{color:#344054;white-space:nowrap;background:#f2f4f7;border-radius:999px;padding:3px 10px;font-size:.78rem;font-weight:650;display:inline-block}.st-AWAITING_PAYMENT{color:#b54708;background:#fffaeb}.st-CONFIRMED{color:#175cd3;background:#eff8ff}.st-PREPARING{color:#93370d;background:#fef0c7}.st-OUT_FOR_DELIVERY{color:#5925dc;background:#f4f3ff}.st-READY_FOR_PICKUP{color:#067647;background:#ecfdf3}.st-DELIVERED{color:#085d3a;background:#dcfae6}.st-CANCELED{color:#b42318;background:#fef3f2}.shortcuts{grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:16px;margin-bottom:24px;display:grid}.shortcut{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);color:var(--text);flex-direction:column;gap:4px;padding:20px;text-decoration:none;transition:box-shadow .15s,transform .15s,border-color .15s;display:flex}.shortcut:hover{box-shadow:var(--shadow-lg);border-color:#f9c9ab;transform:translateY(-2px)}.shortcut span:last-child{color:var(--muted);font-size:.88rem}.sc-icon{background:var(--brand-soft);border-radius:12px;place-items:center;width:42px;height:42px;margin-bottom:8px;font-size:1.25rem;display:grid}.team{gap:4px;margin:0;padding:0;list-style:none;display:grid}.team li{border-bottom:1px solid var(--line);align-items:center;gap:12px;padding:10px 4px;display:flex}.team li:last-child{border-bottom:0}.team li>div{flex:1;min-width:0}.app-main .card{margin-bottom:24px;padding:20px}@media (max-width:900px){.app-shell{grid-template-columns:1fr}.sidebar{z-index:20;border-right:0;border-bottom:1px solid var(--line);flex-direction:row;align-items:center;gap:8px;height:auto;padding:8px 12px;position:sticky;overflow-x:auto}.side-brand{border:0;padding:0}.side-brand-text{display:none}.side-nav{flex-direction:row;flex:1;gap:2px}.side-link{white-space:nowrap;padding:8px 10px;font-size:.9rem}.side-link span:not(.side-badge){display:inline}.side-user{border:0;padding:0}.side-user-text{display:none}.app-main{padding:20px 16px 48px}h1{font-size:1.4rem}.kpi-value{font-size:1.6rem}.sidebar{scrollbar-width:none}.sidebar::-webkit-scrollbar{display:none}.kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.kpi{padding:14px}.kpi-label{font-size:.78rem}.kpi-hint{display:none}.page-head{margin-bottom:16px}}.assumed-banner{color:#175cd3;background:#eff8ff;border:1px solid #b2ddff;border-radius:10px;margin-bottom:12px;padding:12px 16px;font-weight:700}.assumed-banner form{margin:8px 0 0}.assumed-banner .return-bot{margin-top:0}.reply-box{border-top:1px solid var(--line);margin-top:8px;padding:10px 0 0}.reply-off{color:var(--muted);border:1px dashed var(--line);background:#f9fafb;border-radius:10px;padding:12px;font-size:.9rem}.quick{scrollbar-width:thin;gap:6px;padding-bottom:8px;display:flex;overflow-x:auto}.quick-chip{white-space:nowrap;color:#344054;border:1px solid var(--line);box-shadow:none;background:#f2f4f7;border-radius:999px;margin:0;padding:6px 12px;font-size:.82rem;font-weight:600}.quick-chip:hover{background:var(--brand-soft);color:var(--brand-dark)}.reply-row{align-items:flex-end;gap:8px;display:flex}.reply-row textarea{resize:vertical;flex:1;min-height:48px;margin:0}.reply-row button{height:48px;margin:0}.form-grid{grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:0 16px;display:grid}.team-manage li{flex-wrap:wrap}.team-manage li.inactive{opacity:.6}.team-actions{flex-wrap:wrap;align-items:center;gap:8px;margin-left:auto;display:flex}.team-actions form,.team-actions .btn{margin:0}.badge-off{color:#b42318;background:#fef3f2}details.pw summary{cursor:pointer;color:var(--brand-dark);font-size:.9rem;font-weight:600}details.pw form{align-items:center;gap:8px;margin-top:8px;display:flex}details.pw input{width:200px;margin:0}details.pw button{margin:0}.chat-pane,.chat-list,.chat-head-main{min-width:0}.reply-box,.quick{min-width:0;max-width:100%}
